At Kapaun & Brown, we know that selecting a company you can trust to do AC repair in Marshalltown is important. We get how important it is to find a reliable company that does fantastic work. We can help. Determining the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is often a good one.
  2. Is your company insured? Any pro that works in your home should possess liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their technicians to be licensed, certified and require ongoing education and training of their professionals to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can provide? A reliable company that can do AC repair should have a variety of references they’ll happily share with you. Call these references and learn all the details about AC repairs the prospective company has done.
  5. Will you give a written estimate? Make certain to get a written estimate so you can look at all the details involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you get rid of companies you aren’t wanting to work with, no matter how inexpensive they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you choose has experience working on your specific equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t okay standing behind their work, you should probably move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Kapaun & Brown a call at 641-812-2028. We’re happy to help!