At Kapaun & Brown, we know that selecting a company you can count on to perform AC repair in Marshalltown is important. We get how important it is to find a dependable company that does great work. We can help. Determining the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? An experienced company with long-term employees is typically a good one.
  2. Is your company insured? Any pro that works in your home should possess liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their technicians to be licensed, certified and require ongoing education and training of their experts to keep them up-to-date with the latest trends and developments.
  4. Do you have any references you can offer? A reliable company that offers AC repair should have a variety of references they’ll happily share with you. Check these references and learn all the details about AC repairs the prospective company has done.
  5. Will you give a written estimate? Be sure to get a written estimate so you can review all the facts involved with your AC repair. And remember, the cheapest estimate isn’t always the best estimate. Your detailed estimates should help you filter out companies you aren’t interested in working with, no matter how inexpensive they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you choose has experience working on your specific equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t okay standing behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Kapaun & Brown a call at 641-812-2028. We’re happy to help!