ac repair service technician

What You Need to Ask Before Hiring an AC Repair Company

At Kapaun & Brown Inc., we know that picking a company you can count on to do AC repair in Marshalltown is important. We know how important it is to find a reliable company that does fantastic work. We can help. Figuring out the answers to these questions can help you make a confident, educated decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is usually a good one.
  2. Is your company insured? Any professional that works in your home should possess liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their experts to be licensed, certified, and require ongoing education and training of their professionals to keep them up-to-date with current trends and developments.
  4. Do you have any references you can provide? A trustworthy company that can do AC repair should have a variety of references they’ll gladly share with you. Check these references and find out all the details about AC repairs the prospective company has done.
  5. Will you provide a written estimate? Make certain to get a written estimate so you can review all the particulars involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you get rid of companies you aren’t wanting to work with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you go with has experience working on your particular equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t ok standing behind their work, you should probably move on.

If you’d like any more information about AC repairs and would like to talk about these questions with us, give Kapaun & Brown Inc. a call at 641-812-2028. We’re happy to help! 

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