ac repair service technician

What You Need to Ask Before Hiring an AC Repair Company

At Kapaun & Brown Inc., we know that picking a company you can count on to do AC repair in Marshalltown is important. We understand how important it is to find a reliable company that does fantastic work. We can help. Getting the answers to these questions can help you make a confident, educated decision.

  1. How long have you been in business? An experienced company with long-term employees is usually a good one.
  2. Is your company insured? Any pro that works in your home should possess liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians hold? A truly professional AC repair company will require their experts to be licensed, certified, and require ongoing education and training of their technicians to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can provide? A trustworthy company that can do AC repair should have a variety of references they’ll readily share with you. Call these references and find out all the details about AC repairs the prospective company has completed.
  5. Will you give a written estimate? Make certain to get a written estimate so you can review all the particulars involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you get rid of companies you aren’t interested in working with, no matter how inexpensive they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you go with has experience working on your specific equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t willing to stand behind their work, you should probably move on.

If you’d like any more information about AC repairs and would like to talk about these questions with us, give Kapaun & Brown Inc. a call at 641-753-3563. We’re happy to help! 

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