What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little misfortune, but we sometimes see heat pump issues in Marshalltown during the winter time, when they’re needed the most to keep you toasty. While you know the team at Kapaun & Brown Inc. will constantly be there ASAP when you ask for us for a heat pump repair, there are some things you can do to double check a repair is necessary and save yourself some money if it’s not. We’ve gathered this checklist of things to attempt before you give us a call.

  1. It may sound strange, but make sure everything is set to “on”. We’ve been to numerous calls only to find the thermostat or the heat pump itself is switched off.
    • Check your thermostat to guarantee it’s on, switched to the proper temperature and isn’t set to cool.
    • Then try swapping out the battery, if it has one.
    • If everything looks right, check your furnace switch (check your manual if you’re not sure where it is) and check your fuses and circuit breaker.
    • Confirm that your gas is on.
  2. If the furnace still hasn’t kicked on, revisit your thermostat.
    • If it’s a programmable model, make certain that it’s showing the proper time. If it thinks it’s morning when it’s really night, it may not switch your heat on because it doesn’t understand that you’re home.
  3. Is a blockage causing your furnace to fail?
    • Examine your air filters to confirm they’re not blocking things up.
    • Do you have any obstructed ducts, vents or cool air entries?
    • Are all supply registers exposed?
    • Is your exhaust flue unobstructed?

If you’ve worked through this checklist and you’re still lacking heat, call Kapaun & Brown Inc. at 641-812-2028 or set up an appointment online and we’ll get your home back to the welcoming and cozy place it should be.

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