What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little misfortune, but we sometimes see heat pump issues in Marshalltown during the cooler months, when they’re needed the most to keep you toasty. While you know the team at Kapaun & Brown Inc. will always be there ASAP when you ask for us for a heat pump repair, there are some things you can do to ensure a repair is necessary and save yourself some cash if it’s not. We’ve gathered this checklist of things to try before you give us a call.

  1. It may sound silly, but make sure everything is set to “on”. We’ve been to several calls only to discover the thermostat or the heat pump itself is switched off.
    • Check your thermostat to guarantee it’s on, switched to the correct temperature and isn’t set to cool.
    • Then try replacing the battery, if it has one.
    • If everything looks right, check your furnace switch (check your manual if you’re unsure where it is) and inspect your fuses and circuit breaker.
    • Confirm that your gas is on.
  2. If the furnace still hasn’t kicked on, revisit your thermostat.
    • If it’s a programmable model, make certain that it’s showing the correct time. If it thinks it’s morning when it’s actually night, it may not switch your heat on because it doesn’t understand that you’re home.
  3. Is an obstruction causing your furnace to not work?
    • Examine your air filters to ensure they’re not blocking things up.
    • Do you have any obstructed ducts, vents or cool air entries?
    • Are all supply registers exposed?
    • Is your exhaust flue unobstructed?

If you’ve worked through this checklist and you’re still lacking heat, call Kapaun & Brown Inc. at 641-753-3563 or schedule an appointment online and we’ll get your home back to the welcoming and cozy place it should be.

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