The Nest thermostat is one of the best-selling smart thermostats you can get. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your house or away and can raise and lower temperatures to help you save even more.

The Nest is compatible with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to visit the Nest thermostat compatibility checker before purchasing one. Don’t forget to check with your energy company for valuable rebates, as you could be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either install it without help or hire a HVAC specialist like Kapaun & Brown. If you’re installing it yourself, you’ll see a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a setback since the thermostat can pull adequate power from other heating and cooling wires.

In some cases, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from outdated programmable thermostats that use a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t receive enough power, Nest says you may encounter some of these troubles:

  1. Short battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t stop running.
  5. Your system is making weird noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is always working, won’t run or turns off and on repeatedly in a short period of time.

You may believe something is up with your heating and cooling system, but if you just got the Nest, it’s best to check your thermostat initially. This is especially pertinent if the weather is mild, and you haven’t been relying on your heat or air conditioning frequently.

Our Professionals Can Resolve Nest Thermostat Problems

If you’ve tried Nest thermostat troubleshooting by yourself but can’t solve the dilemma, a smart thermostat professional such as one from Kapaun & Brown can support you. We can determine the issue and install a C-wire, if necessary.

Smart thermostats including the Nest are created to make your life simpler, by automatic energy-efficient programming and the option to keep an eye on temperatures while you’re away from home. It’s a time-consuming experience when yours won’t run properly, but our heating and cooling pros at Kapaun & Brown can take care of the trouble in no time.

If you’re running into odd heating and cooling behavior with your new Nest, reach out to us at 641-812-2028 to set up your appointment now.